GET IN TOUCH
USA
1350 Columbus Ave, San Francisco, CA 94133, USA
TEL 415-985-1082
Email: support@movavision.com
Movavision Europe
Lyndon House, Queen Mary Ave, London
E18 2FQ, UK
Tel: +44 7520636113
Email: Europe-support@movasion.com
Movavision Customer Support Oceania & Asia
Oa-suppport@movavision.com
Movavision Support Middle East & Africa
Zone-3@movavision.com
General Order inquiries
Email: Enquiries@movavision.com
INFORMATION QUESTIONS
We offer delivery worldwide on all orders over $50 (orders subject to verification checks). Any deliveries scheduled to arrive on the Saturday or Bank Holiday will be delivered the following working day.
Our warehouse is closed on Bank Holidays so orders placed on a Bank Holiday will not be processed until the following working day. Delivery to Republic of Ireland, Channel Islands, Isle of Man & Isle of Wight is charged at $15. Orders under $50 will be subject to a charge of $4.49.
We will always endeavour to deliver within the selected and advised time frame, however, we cannot provide a guarantee of this due to possible unforeseen circumstances. If you have paid for a time slot delivery or Saturday delivery, we will refund the delivery cost should we not deliver in the advised time frame.
Once your order has been dispatched from our warehouse, we would be unable to make amendments to your delivery. However, upon dispatch you will receive text/email tracking information from Mail Service. From here you can make amendments to your delivery directly with Mail Service. Before your order has been dispatched it may be possible to make amendments to your delivery by contacting our Customer Service team.
Once an order has been placed via the web or our Contact Centre for home delivery we cannot amend the order to be collected from store. Should you wish to collect an item from store instead, we can cancel your original order and you can place a Collect@Store order at movavision.com to collect at your local Mova Vision branch